America/Sao_Paulo
YOUP

Youp Support

Get help with your Youp account, subscription, privacy, or app experience.
We want every message to reach a real person. The fastest option is the Help & Feedback hub inside Youp, which can include safe app diagnostics without attaching your journal entries.

Contact support

Email vitorlimag@gmail.com with a short description of what happened. Never send passwords, complete payment credentials, or private journal text you do not want us to read.

Subscription help

For Apple or Google Play purchases, include the store, approximate purchase date, and order identifier if available. You can restore purchases from the subscription screen in the app.

Privacy requests

For access, correction, or deletion requests, contact us from the email connected to your account so we can verify ownership safely.

Response time

We usually respond within two business days. Youp is not an emergency or crisis service; contact local emergency services if you or someone else may be in immediate danger.